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Everything you should know
before you decide
Written for patients, not for clinicians. If anything here is unclear, that is our failure and we would like to know about it.
- Plain language
- English, Tamil, Hindi
- Patient-reviewed
Your Visit
What actually happens
Five things people are most often surprised by.
- 01
The first visit is an assessment, not a treatment
Nobody is treated on their first appointment. We review your history and imaging, examine you, and tell you whether the evidence supports therapy in your case. Expect to be there about ninety minutes.
- 02
You may be told no
Roughly one in four people who consult us are advised against treatment. If the published evidence does not support it for your condition, we will say so and explain why rather than treat you anyway.
- 03
You get the plan in writing, and you take it home
Expected outcomes, risks, alternatives and the full cost are set out on paper. You are not asked to consent in the room — go away, read it, discuss it, come back.
- 04
Most procedures happen in a single day
Harvest, processing and administration are usually completed within one visit. You will need someone to drive you home and should plan to rest for 48 hours.
- 05
Follow-up runs for five years
We measure outcomes at six weeks, three months, six months and then annually. This is how we learn whether the therapy worked — and it is free of charge.
Preparation
What to bring
The more of this you have, the more useful your first appointment will be. None of it is mandatory.
- Recent imaging — X-ray, MRI or ultrasound from the last twelve months, on disc or via a sharing link.
- A summary from your doctor — diagnosis, treatments tried, and what did or did not help.
- Your medication list — including supplements and anything bought over the counter.
- Blood results from the last six months, if you have them.
- Someone with you — a second pair of ears is genuinely useful in a consultation like this.
- Your questions, written down — people forget them otherwise. We would rather run over time than leave you unsure.
- 90Minutes, first visit
- 1 in 4Advised against therapy
- 48hTypical rest period
- 5 yrFree follow-up
Questions
What patients actually ask us
These are the real questions, in roughly the order people ask them.
Still have a question?
Our patient coordinators answer these calls personally. No question is too basic.
